I was looking for this tree for a long time, as a gift for my sister. Was not able to find anything nearby, and the only tree available was on Plantz. After The purchase, I had few questions regarding the shipping, as the tree should have been shipped from Florida to Ohio in April, and it was still snowing up here. Sue, the customer service representative, was very professional and helpful. She was replying to my email within an hour. Tree was shipped via FedEx and we have received on day 3. The tree was packaged like if someone swaddle a newborn. It was in such a good shape,that no even a leaf was wrinkled or damaged. Tree height and look was almost identical I saw on site. It was approx 5ft tall and healthy. A day prior to the delivery, we have received a detailed instruction from Sue on how to unpackage and to take care of the tree. Very useful.
I am very happy with my purchase, had a great experience and for sure will order more plants in the future.