Your packing and shipping care, plus the quality of your plants is excellent. Your company was recommended to me by a friend who had used it to order her large Fiddle Leaf Fig and raved about the service and quality she experienced from your company. Otherwise I probably wouldn't have taken a chance on ordering a plant online. I would highly recommend your company to anyone who finds it difficult to find a source for quality houseplants in their area. Plus, getting a bigger houseplant transported to your home is not always easy! So ordering it online solves that whole problem. There's no way I could transport a big houseplant in my vehicle and get it home undamaged!