I ordered this bamboo palm and it arrived in just a couple of days-in perfect condition. It is beautiful! Their customer service department was extremely responsive to questions I had. In fact, they followed up before and after delivery to make sure I was happy with the plant.
I went back to them and ordered one of the planters they sell. It is a little expensive, like others have commented but I looked online and their price was in line with other sellers.
This is a great company and I would buy from them again.