I ordered this GORGEOUS bamboo palm a few weeks ago from PLANTZ.COM and it was an excellent experience. Beginning with my sales consultant Sue, who was informative and responsive, I have been super impressed with this company. The plant arrived and is still in great condition, living a great life here in my apartment in Alabama. It is deep green, and has a lot of new growth. Their system of keeping the plant hydrated is effective and convenient. Very well thought out from top to bottom. Highly recommend. 5 stars.