Thank you for your review and we apologise that you have not yet received your parcel.
We can confirm that your order has arrived in the US and is en route to yourself however due to the effects of Covid-19, delivery times are unfortunately longer than expected in some cases as Royal Mail and various international mail services are facing an unprecedented work load combined with tighter restrictions on shipping and distribution.
Rest assured, it is very rare that any of our items go missing so hopefully they will be with you in the near future!
We hope that you are staying safe and well during these times and if you have any further questions then feel free to drop a message through our contact page, by emailing email@example.com or via our Facebook Messenger and we will get back to you as soon as possible.
Laura and Mason