Great product. It is well manufactured, very solid and feels like it will last a long time. It gives off a lovely heat. The door was worth the extra money to make it smoke free. The delivery packaging was very good and it arrived free of any damage. The company were helpful at the point of sale. The only negative point with the whole process was the lack of communication as to when the product would arrive. I had to chase on numerous occasions and the three delivery dates I was given were missed, despite me changing plans to wait in for the delivery. I did finally get a tracking number although TNT did surprise me and show up, despite the delivery information on the tracking system showing something different. Other than this the the product is great, is worth the money and I would definitely recommend it.