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Pennsylvania, United States
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California, United States
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Unbreakable® Telescopic Umbrella Model U...
It will not fully open, I have bought 3 from you before and This purchase is a big disappointment (Plus the material of the cover seems much, much cheaper than my 3 previous purchases).
How do I send this back for a refund?
Replies
1 NTOI® Unbreakable® Umbrella Seller
N
Our umbrellas do not come with any "covers." However, canopies of our umbrellas are made of high-density polyester with anti-UV backing.
Instructions for returning our products are at https://unbreakableumbrella.com/return-policy/
None
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Unbreakable® Telescopic Umbrella Model U...
My umbrella broke. It got stuck in the open position and would not close. I want a refund.
Replies
1 NTOI® Unbreakable® Umbrella Seller
N
Your umbrella is not broken. It being “stuck in the open position” happens to people who choose not to follow its Use and Care Instructions, posted at https://unbreakableumbrella.com/product/unbreakable-telescopic-umbrella-model-u-212s/#Use-and-Care, which include instruction videos.
To make the umbrella unstuck, please follow the instructions in one of these videos, which you may also view on YouTube at https://youtu.be/vjH-8-zR61Y
New York, United States
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United States
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New York, United States
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California, United States
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Texas, United States
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