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Alcester Natural Rattan Conservatory Sto...
Not quite as nice as I’d hoped as we can see the glue coming through on one section of the veneer.
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2 Rattan and Teak Seller
Thank you for sending us the photos of the faults with the coffee table. As discussed, we will bring you a replacement table on our next delivery run to your area.
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J
Alcester Natural Rattan Conservatory Sto...
Summary for all: Terrific welcome, reception, advice and follow-through from Helen. I was kept in touch with all stages (bear in mind this is shipping to the South of France.) The telephone warning for the delivery was within the timeframe Helen gave, and gave us options for delivery, listened to ou...
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1 Rattan and Teak Seller
Thank you for your feedback, Juliet. It is great to hear that the furniture arrived safely after travelling all that way to France, and that you are pleased with it. We don't always have the opportunity to ask for the third party carrier to unpack the goods and take away rubbish removal (which is something we can offer with our own delivery service) but we will certainly look into that with the various palletised delivery companies that we use. As you say, there would likely be an additional charge for this service, but making that an optional extra, where available, is definitely a good idea. Enjoy the furniture, and we look forward to seeing your photos.