The ordering experience, checkout, and shipping were flawless. Very disappointed in the the product. For the price, we expected a lavender scent, and at least a little gel to help apply it. It is basically just water texture isopropyl alcohol. I applaud your efforts to help out, but for us to purchase this product again, it will need a lot of improvement. This is not intended to be a negative review, just our experience, and with wishes that you can make a world class product in the future. With the addition of a scent and a gel base you will have a great product with, or without, a pandemic.