I have been searching for my perfect typewriter for a long time. So many vendors don't share details on how machines look or work beyond a few pics. I appreciate how Jot and Tittle have demo videos on each machine and are upfront about any little issues that often come with vintage machines. My Olympia came lovingly packaged and was EXACTLY as shown in the video. Ordering was easy and shipping was quick. Looking forward to many years of creating with my new machine. Highly recommend this company!