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Connecticut, United States
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Pennsylvania, United States
C
California, United States
J
Connecticut, United States
J
Wool Crusher Hat - Made in USA
That fit is spot on and the color ( Blaze Orange ) is just what I needed for hunting safety. However the band around the outside of the hat is more of a hot pink color, not exactly what I would call color coordinated. I will change it to a more appropriate matching or contrasting color in the near f...
Virginia, United States
M
United States
S
Washington, United States
A
Indiana, United States
A
Wool Crusher Hat - Made in USA
I got the wrong color hat and the site says returns you have to pay for each way. Been wearing the hat but absolutely wanted the green and got black. Super dissatisfied
Replies
1 H.N. Williams Store Seller
Hi Avery,
We sincerely apologize for any inconvenience caused by receiving the incorrect color of your hat. We understand how frustrating it can be when expectations aren't met, and we're here to make it right.
Upon reviewing your order, it appears there might have been a misunderstanding in the color selection process. However, we want to assure you that customer satisfaction is our top priority. Please reach out to our customer service team at info@hnwilliams.com so we can arrange for the correct color to be sent to you promptly.
Additionally, regarding our return policy, we strive to provide transparent information to our valued customers. While returns do require shipping fees, we would cover the cost in the event of a mistake on our end. Your feedback is invaluable in helping us improve our service, and we appreciate the opportunity to address any concerns.
Thank you for bringing this to our attention, and we look forward to resolving this issue to your satisfaction.
Thank you,
Gerritt
New York, United States
J
Wool Crusher Hat - Made in USA
I have wanted one of these since I was a boy scout, but could never find a store that carried them or even knew what they were. 30 years later....thank God for the internet and YouTube videos! Saw hat in a video, searched "Effanem" found this store. They were out of the color I wanted (green) so I h...
California, United States
J
United States
D
Maine, United States
R
Wool Crusher Hat - Made in USA
I got my hunter green Crusher and liked it so much that this was my second Crusher hat that I have purchased this one in black. These are my absolute favorite outdoor hats. I use them hiking, hunting, camping and working around the house. They are absolutely perfect for winter spring and fall in all...