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Hale Bound Company, Inc. Reviews

4.91 Rating
4601 Reviews
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Hale Bound Company, Inc. voluntarily participates in the program for independent verification of customer reviews. This program gives customers peace of mind when they are shopping online.
Nakisha T.
Verified Buyer
Hale Bound Company, Inc.
I’m a little disappointed. I ordered the sublimation tins for a projects. I had them shipped UPS so I could get them quickly and start advertising. I got the tins Saturday without the sublimation plates, which makes them useless. I immediately sent a message. I finally got a response on Monday apologizing and saying they would get them right out to me. Well a label was created Monday, but the package wasn’t actually received by USPS until Tuesday afternoon and now it’s showing I won’t get it until next Monday. I’m baffled that to correct a problem they would use USPS instead of overnighting it. So now I’ll be over a week behind
Posted 117 days ago
Teresa
Verified Buyer
Hale Bound Company, Inc.
Posted 173 days ago
Teresa
Verified Buyer
SUBLIMATION PUZZLES FOR SUBLIMATION
I never got to see them intact. The ignorant delivery driver threw the manila envelope over the fence without my being aware of delivery and my dog got ahold of it and demolished the packaging. Wasted $$$$'s. Why didn't he just set it by the gate???? Idiot!!!!
1
Posted 173 days ago
Anonymous
Verified Buyer
Hale Bound Company, Inc.
Shipping was timely.
Posted 258 days ago
Anonymous
Verified Buyer
QUARTER TOSS GAME BOARDS (SETS OF 2)-BLANK FOR SUBLIMATION
Of the 6 sets I purchased, 6 of the 12 pieces had surface defects that only appeared after the protective coating was removed. As a buyer, just beware that you may not be able to use some of the boards. After reporting the defect this was the reply in Halebound's own words......."unfortunately because this is plywood with clear sublimation coating, that there can be imperfections. You can send them back to us but we can not guarantee that the replacements will not have any imperfections". After completing the RMA request form this statement was emailed to me......."We have received your RMA request. Due to the nature of the material of the items you are returning we will not be sending replacements." According to their store policy, even though this is a defective item you will have to pay for the return shipping and IF it is in the original packaging you might receive a refund. Since the imperfections were not seen until the protective coating was removed it is not possible to send
Posted 258 days ago
Bridget M.
Verified Buyer
Hale Bound Company, Inc.
I am missing one item. I ordered 10 of the same thing, only 9 arrived.
1
Posted 311 days ago
Pamela L.
Verified Buyer
GRAD HAT MDF KEY CHAIN - BLANK FOR SUBLIMATION
Never received- edit: it came but I'm stuck with a few items :(
Posted 385 days ago
Pamela L.
Verified Buyer
LINEN ADULT APRON - FOR SUBLIMATION
Never received. edit: it came but I'm stuck with a few items :(
Posted 385 days ago
Pamela L.
Verified Buyer
CHAP LIP-GLOSS KEY RING HOLDERS
Never received. edit: it came but I'm stuck with a few items :(
Posted 385 days ago
Theresa Z.
Verified Buyer
Hale Bound Company, Inc.
2 stars is for delivery. I have only received 1 of the items I ordered
Posted 428 days ago
Melanie Ryder
Verified Buyer
MDF FIREMAN BADGE TEARDROP EARRING - BLANK FOR SUBLIMATION
Don't have them .... yet!!!
Posted 555 days ago
Robin Maxey
Verified Buyer
RTS KEY FOB AND LANYARD - SUBLIMATION
Sublimation area to small
Posted 666 days ago
Nakisha T.
Verified Buyer
Hale Bound Company, Inc.
I’m a little disappointed. I ordered the sublimation tins for a projects. I had them shipped UPS so I could get them quickly and start advertising. I got the tins Saturday without the sublimation plates, which makes them useless. I immediately sent a message. I finally got a response on Monday apologizing and saying they would get them right out to me. Well a label was created Monday, but the package wasn’t actually received by USPS until Tuesday afternoon and now it’s showing I won’t get it until next Monday. I’m baffled that to correct a problem they would use USPS instead of overnighting it. So now I’ll be over a week behind
Posted 117 days ago
Teresa
Verified Buyer
SUBLIMATION PUZZLES FOR SUBLIMATION
I never got to see them intact. The ignorant delivery driver threw the manila envelope over the fence without my being aware of delivery and my dog got ahold of it and demolished the packaging. Wasted $$$$'s. Why didn't he just set it by the gate???? Idiot!!!!
1
Posted 173 days ago
Anonymous
Verified Buyer
QUARTER TOSS GAME BOARDS (SETS OF 2)-BLANK FOR SUBLIMATION
Of the 6 sets I purchased, 6 of the 12 pieces had surface defects that only appeared after the protective coating was removed. As a buyer, just beware that you may not be able to use some of the boards. After reporting the defect this was the reply in Halebound's own words......."unfortunately because this is plywood with clear sublimation coating, that there can be imperfections. You can send them back to us but we can not guarantee that the replacements will not have any imperfections". After completing the RMA request form this statement was emailed to me......."We have received your RMA request. Due to the nature of the material of the items you are returning we will not be sending replacements." According to their store policy, even though this is a defective item you will have to pay for the return shipping and IF it is in the original packaging you might receive a refund. Since the imperfections were not seen until the protective coating was removed it is not possible to send
Posted 258 days ago
Pamela L.
Verified Buyer
GRAD HAT MDF KEY CHAIN - BLANK FOR SUBLIMATION
Never received- edit: it came but I'm stuck with a few items :(
Posted 385 days ago
Pamela L.
Verified Buyer
CHAP LIP-GLOSS KEY RING HOLDERS
Never received. edit: it came but I'm stuck with a few items :(
Posted 385 days ago
Melanie Ryder
Verified Buyer
MDF FIREMAN BADGE TEARDROP EARRING - BLANK FOR SUBLIMATION
Don't have them .... yet!!!
Posted 555 days ago
Teresa
Verified Buyer
Hale Bound Company, Inc.
Posted 173 days ago
Anonymous
Verified Buyer
Hale Bound Company, Inc.
Shipping was timely.
Posted 258 days ago
Bridget M.
Verified Buyer
Hale Bound Company, Inc.
I am missing one item. I ordered 10 of the same thing, only 9 arrived.
1
Posted 311 days ago
Pamela L.
Verified Buyer
LINEN ADULT APRON - FOR SUBLIMATION
Never received. edit: it came but I'm stuck with a few items :(
Posted 385 days ago
Theresa Z.
Verified Buyer
Hale Bound Company, Inc.
2 stars is for delivery. I have only received 1 of the items I ordered
Posted 428 days ago
Robin Maxey
Verified Buyer
RTS KEY FOB AND LANYARD - SUBLIMATION
Sublimation area to small
Posted 666 days ago
Nakisha T.
Verified Buyer
Hale Bound Company, Inc.
I’m a little disappointed. I ordered the sublimation tins for a projects. I had them shipped UPS so I could get them quickly and start advertising. I got the tins Saturday without the sublimation plates, which makes them useless. I immediately sent a message. I finally got a response on Monday apologizing and saying they would get them right out to me. Well a label was created Monday, but the package wasn’t actually received by USPS until Tuesday afternoon and now it’s showing I won’t get it until next Monday. I’m baffled that to correct a problem they would use USPS instead of overnighting it. So now I’ll be over a week behind
Posted 117 days ago
Anonymous
Verified Buyer
Hale Bound Company, Inc.
Shipping was timely.
Posted 258 days ago
Pamela L.
Verified Buyer
GRAD HAT MDF KEY CHAIN - BLANK FOR SUBLIMATION
Never received- edit: it came but I'm stuck with a few items :(
Posted 385 days ago
Theresa Z.
Verified Buyer
Hale Bound Company, Inc.
2 stars is for delivery. I have only received 1 of the items I ordered
Posted 428 days ago
Teresa
Verified Buyer
Hale Bound Company, Inc.
Posted 173 days ago
Anonymous
Verified Buyer
QUARTER TOSS GAME BOARDS (SETS OF 2)-BLANK FOR SUBLIMATION
Of the 6 sets I purchased, 6 of the 12 pieces had surface defects that only appeared after the protective coating was removed. As a buyer, just beware that you may not be able to use some of the boards. After reporting the defect this was the reply in Halebound's own words......."unfortunately because this is plywood with clear sublimation coating, that there can be imperfections. You can send them back to us but we can not guarantee that the replacements will not have any imperfections". After completing the RMA request form this statement was emailed to me......."We have received your RMA request. Due to the nature of the material of the items you are returning we will not be sending replacements." According to their store policy, even though this is a defective item you will have to pay for the return shipping and IF it is in the original packaging you might receive a refund. Since the imperfections were not seen until the protective coating was removed it is not possible to send
Posted 258 days ago
Pamela L.
Verified Buyer
LINEN ADULT APRON - FOR SUBLIMATION
Never received. edit: it came but I'm stuck with a few items :(
Posted 385 days ago
Melanie Ryder
Verified Buyer
MDF FIREMAN BADGE TEARDROP EARRING - BLANK FOR SUBLIMATION
Don't have them .... yet!!!
Posted 555 days ago
Teresa
Verified Buyer
SUBLIMATION PUZZLES FOR SUBLIMATION
I never got to see them intact. The ignorant delivery driver threw the manila envelope over the fence without my being aware of delivery and my dog got ahold of it and demolished the packaging. Wasted $$$$'s. Why didn't he just set it by the gate???? Idiot!!!!
1
Posted 173 days ago
Bridget M.
Verified Buyer
Hale Bound Company, Inc.
I am missing one item. I ordered 10 of the same thing, only 9 arrived.
1
Posted 311 days ago
Pamela L.
Verified Buyer
CHAP LIP-GLOSS KEY RING HOLDERS
Never received. edit: it came but I'm stuck with a few items :(
Posted 385 days ago
Robin Maxey
Verified Buyer
RTS KEY FOB AND LANYARD - SUBLIMATION
Sublimation area to small
Posted 666 days ago