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Hale Bound Company, Inc. Reviews

4.93 Rating
1879 Reviews
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sara j.
Verified Buyer
I was very unhappy with my experience. I ordered the football teardrop earrings and was sent teardrop earrings. I contacted Halebound and they requested I send the wrong item back. I contacted them on the 4th and the correct item was not sent until the 17th. I could have repurchased the item and received it faster, which means they were waiting for the wrong item to be returned. Being sent the wrong item was not my fault and the correct item should have been sent immediately. On top of have to wait, I got no response from my emails requesting updates of when my item would ship. Very poor customer service!
Posted 31 days ago
sara j.
Verified Buyer
I was very unhappy with my experience. I ordered the football teardrop earrings and was sent teardrop earrings. I contacted Halebound and they requested I send the wrong item back. I contacted them on the 4th and the correct item was not sent until the 17th. I could have repurchased the item and received it faster, which means they were waiting for the wrong item to be returned. Being sent the wrong item was not my fault and the correct item should have been sent immediately. On top of have to wait, I got no response from my emails requesting updates of when my item would ship. Very poor customer service!
Posted 31 days ago
sara j.
Verified Buyer
I was very unhappy with my experience. I ordered the football teardrop earrings and was sent teardrop earrings. I contacted Halebound and they requested I send the wrong item back. I contacted them on the 4th and the correct item was not sent until the 17th. I could have repurchased the item and received it faster, which means they were waiting for the wrong item to be returned. Being sent the wrong item was not my fault and the correct item should have been sent immediately. On top of have to wait, I got no response from my emails requesting updates of when my item would ship. Very poor customer service!
Posted 31 days ago