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ComfyHearth Reviews

4.81 Rating
79 Reviews
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Sheri
Verified Buyer
Excellent service, quick replies and I love my new fireplace (and the savings!)!!!
Posted today
John B.
Verified Buyer
Excellent service, price, delivery schedule and follow-up.
Posted 9 days ago
Tony Ferraro
Verified Buyer
Website was great, customer service was unbelievable (Rich), but distributer did not package item properly and was damaged. Currently awainting replacement as none in stock.
Posted 14 days ago
Anonymous
Verified Buyer
Posted 14 days ago
Anonymous
Verified Buyer
Great service! Fast shipping! Saved several hundred dollars buying from these guys.
Posted 15 days ago
Christopher S.
Verified Buyer
Excellent service.
Posted 29 days ago
Alyn Stecker
Verified Buyer
Posted 29 days ago
sharon c.
Verified Buyer
Awesome
Posted 29 days ago
Lorraine B.
Verified Buyer
I had the best customer service experience I have ever had. My original purchase was with a different online company and I waited 2 months to find out 1/2 of my order was going to be delayed even longer by a month or more. I reached out to ComfyHearth online after hours and received a message back stating that the part I needed was in-stock and available - I placed my order and had the part in less than 1 week!! I am still waiting on the refund from the 1 company. Best experience - friendly customer service and true to their word. I know where to go for ALL future fireplace needs!
Posted 63 days ago
Anonymous
Verified Buyer
Quick shipping and the item arrived in perfect condition
Posted 64 days ago
Anonymous
Verified Buyer
Very quick processing of order fast shipping. Items as described, well packed but still sustained minor dent. Dent was easy to fix. Prices were very competitive. Good place to shop satisfied with my purchase.
Posted 64 days ago
Paul T.
Verified Buyer
Excellent communication! Excellent prices...I’ll definitely be a return customer.
Posted 64 days ago
Sheri
Verified Buyer
Excellent service, quick replies and I love my new fireplace (and the savings!)!!!
Posted today
Tony Ferraro
Verified Buyer
Website was great, customer service was unbelievable (Rich), but distributer did not package item properly and was damaged. Currently awainting replacement as none in stock.
Posted 14 days ago
Anonymous
Verified Buyer
Great service! Fast shipping! Saved several hundred dollars buying from these guys.
Posted 15 days ago
Alyn Stecker
Verified Buyer
Posted 29 days ago
Lorraine B.
Verified Buyer
I had the best customer service experience I have ever had. My original purchase was with a different online company and I waited 2 months to find out 1/2 of my order was going to be delayed even longer by a month or more. I reached out to ComfyHearth online after hours and received a message back stating that the part I needed was in-stock and available - I placed my order and had the part in less than 1 week!! I am still waiting on the refund from the 1 company. Best experience - friendly customer service and true to their word. I know where to go for ALL future fireplace needs!
Posted 63 days ago
Anonymous
Verified Buyer
Very quick processing of order fast shipping. Items as described, well packed but still sustained minor dent. Dent was easy to fix. Prices were very competitive. Good place to shop satisfied with my purchase.
Posted 64 days ago
John B.
Verified Buyer
Excellent service, price, delivery schedule and follow-up.
Posted 9 days ago
Anonymous
Verified Buyer
Posted 14 days ago
Christopher S.
Verified Buyer
Excellent service.
Posted 29 days ago
sharon c.
Verified Buyer
Awesome
Posted 29 days ago
Anonymous
Verified Buyer
Quick shipping and the item arrived in perfect condition
Posted 64 days ago
Paul T.
Verified Buyer
Excellent communication! Excellent prices...I’ll definitely be a return customer.
Posted 64 days ago
Sheri
Verified Buyer
Excellent service, quick replies and I love my new fireplace (and the savings!)!!!
Posted today
Anonymous
Verified Buyer
Posted 14 days ago
Alyn Stecker
Verified Buyer
Posted 29 days ago
Anonymous
Verified Buyer
Quick shipping and the item arrived in perfect condition
Posted 64 days ago
John B.
Verified Buyer
Excellent service, price, delivery schedule and follow-up.
Posted 9 days ago
Anonymous
Verified Buyer
Great service! Fast shipping! Saved several hundred dollars buying from these guys.
Posted 15 days ago
sharon c.
Verified Buyer
Awesome
Posted 29 days ago
Anonymous
Verified Buyer
Very quick processing of order fast shipping. Items as described, well packed but still sustained minor dent. Dent was easy to fix. Prices were very competitive. Good place to shop satisfied with my purchase.
Posted 64 days ago
Tony Ferraro
Verified Buyer
Website was great, customer service was unbelievable (Rich), but distributer did not package item properly and was damaged. Currently awainting replacement as none in stock.
Posted 14 days ago
Christopher S.
Verified Buyer
Excellent service.
Posted 29 days ago
Lorraine B.
Verified Buyer
I had the best customer service experience I have ever had. My original purchase was with a different online company and I waited 2 months to find out 1/2 of my order was going to be delayed even longer by a month or more. I reached out to ComfyHearth online after hours and received a message back stating that the part I needed was in-stock and available - I placed my order and had the part in less than 1 week!! I am still waiting on the refund from the 1 company. Best experience - friendly customer service and true to their word. I know where to go for ALL future fireplace needs!
Posted 63 days ago
Paul T.
Verified Buyer
Excellent communication! Excellent prices...I’ll definitely be a return customer.
Posted 64 days ago