I contacted the site twice! First, the email address returned for non-delivery. Then, I contacted the customer service department online. I got no response. Finally, the package was delivered to my work location TEN days after placement with no identifiable logo stating who it was for nor where it was from. This caused the pies to be sent to the wrong person and may have sat out for 24 hours in a heated room. They were to be used for a student Black History Month luncheon. I only received them yesterday and have not tried to see if they were any good.