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Review of Neck Buff [Dog Face]

Verified Buyer
By Jessica S.
Posted on 07.06.2020
Love the product but it took an exceptionally long time to arrive—Over a month! It was supposed to be a Mother’s Day gift.
Replies
08.06.2020 Seller
Jessica, I'm really happy to hear you love the neck buff! Also, I'm very sorry it took you one month to receive it. The website does state- and did at the time of your purchase- that we were impacted by Covid-19, and that there were delays to keep workers safe. (This happened to many well-known e-commerce shops last month as well.) Fulfillment estimates are on the FAQs page. I am glad, however, to say that we've had time to adjust to new procedures, and that we've drastically decreased our fulfillment times. Apologies again for the misunderstanding. Hope you'll give us another chance in the future, and if it is a time sensitive order, feel free to contact us beforehand to ask about fulfillment and shipping estimates.