Product was easy to install. It came well packed in shipping material and had no scratches.
Two issues. 1st) My rail came in two pieces. One was "A lot" smoother finish then the other. I will be calling on that. 2nd) I mounted my rail to a sheetrock wall with backing for support. The screws they sent must be made for attaching to metal as they were not even close to going through the sheetrock into the backing. I had to spend about $7.50 extra to buy some 2" painted screws. It shipped in a timely manner.